In 2011, West Shore Bank was announced as one of the top 200 community banks in America by U.S. Banker, a national banking publication.
Customer receives a phone call stating the caller is from Master Card and the customer's card is locked. The customer is then prompted to press 1 for security as well as enter account information. West Shore Bank and our partners would never contact you in this manner and would not ask you to reveal this type of information over the phone unless you initiated the call.
If you believe that you've been the victim of online fraud, identity theft or a lottery scam, please notify us by either calling 1.888.295.4373 Monday through Friday, 8:00 a.m. – 5:00 p.m. (EST) or use the form found here.
Please include your name, e-mail address, telephone number and a detailed description but DO NOT include any account or security information.
For 24/7 access to your money, log-in to online banking or call TeleBank at 231-757-4357 or toll-free at 800-757-0662.
Don't send confidential info...