In 2011, West Shore Bank was announced as one of the top 200 community banks in America by U.S. Banker, a national banking publication.
On Sunday morning, May 10, cellular phones were the target of a "smishing" attack. Smishing is when criminals use SMS (text) messaging, pretending to be a trusted entity, to trick recipients into disclosing account credentials or information. Customers and non-customers of West Shore Bank were told their "Master/Card is SUSPENDED" and to click on a link to unlock their card. The website then asked for additional personal banking information. The Bank would never ask you to reveal personal information in this manner unless you initiate the contact or request texts through mobile banking.
This is not a result of West Shore Bank’s systems being breached, but is a targeted attack of cell phones in the 231 area code. This was not sent by nor sanctioned by West Shore Bank.
If you recently received a text message on your mobile device, please delete it immediately and DO NOT call the telephone number or open any links. This message is an attempt to obtain your bank account number and was not sent by West Shore Bank.
Consumers can send these scam text messages to 7726 (SPAM) to cellphone carriers to have their number blocked.
If you believe that you've been the victim of online fraud, identity theft or a lottery scam, please notify us by either calling 1.888.295.4373 Monday through Friday, 8:00 a.m. – 5:00 p.m. (EST) or use the form found here.
Please include your name, e-mail address, telephone number and a detailed description but DO NOT include any account or security information.
For 24/7 access to your money, log-in to online banking or call TeleBank at 231-757-4357 or toll-free at 800-757-0662.
Don't send confidential info...